Refund policy

 

Return & Exchange (7 Days)

We offer a 7-day return or exchange policy from the date of delivery. Items must be unused, unopened, and in original packaging. After 7 days, returns or exchanges are not accepted.

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Damaged Items on Delivery

If your order arrives damaged, contact us immediately with clear photo/video proof. After verification, we will replace the item free of cost. Claims without timely proof may not be accepted.

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Used or Opened Products

For hygiene reasons, used, opened, or tested products cannot be returned or refunded under any circumstances.

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Refund Policy

Refunds are only issued for:

• Order cancellation before dispatch
• Out-of-stock items after purchase
• Verified delivery failure

Approved refunds are processed to the original payment method or as store credit.

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Exchange Policy

We only offer exchanges for wrong items sent or damaged products (with proof). Exchanges depend on stock availability.

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Shipping Costs

Shipping charges are non-refundable. Return shipping may be covered by the customer unless the issue is from our side.

You can always contact us for any return question on Whatsapp 03474597374 or at hello.yundme@gmail.com